Returns & Exchanges
At Neemans, we want you to walk with absolute confidence, which is why we offer a hassle-free 7-day return and exchange policy for all unworn footwear in its original packaging. Whether it is a fit issue or a change of heart, we are committed to ensuring your feet find their perfect match.
Initiate Request
Visit our Returns Portal and enter your order ID and mobile number to select the items you wish to return or exchange.
Quality Check
Ensure the shoes are in brand-new condition, with all tags attached and the original box intact to qualify for a successful pickup.
Free Doorstep Pickup
Once your request is approved, our courier partner will arrive at your location within 24-48 hours to collect the package at no extra cost.
Refund or Exchange Processing
After the product reaches our warehouse and passes inspection, we will immediately process your exchange pair or initiate a refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing